Thank you for your interest in purchasing And In the End: a post-canon Jayvik Zine.
Preorders will run from December 6th until January 10th. By purchasing any products from our storefront, you acknowledge that you are purchasing a preorder item. This means that fulfillment of the final products will not occur until after the preorder and production periods have ended. If you have any questions after reading our policy, please email us at [email protected].
WHEN WILL MY ORDER SHIP?
All items in this project are for preorder and will be shipped at a later date. The estimated production time will be 2-3 months. We expect items to begin shipping in April 2026 - May 2026.
During the production period, we will be updating our Twitter (@jayvikAUzine). Please keep an eye on our social media for status updates or changes!
Please note: Address changes can be made at any time before shipping begins. We will make an announcement at the beginning of the Shipping Period regarding a Change of Address form.
Distribution of preordered digital goods will not begin until after the first batch of preordered physical goods has been shipped. All digital goods will be distributed via email to the email address provided at the time of preorder. All emails will come from [email protected]. Please ensure that you have added our email address to your whitelist. All digital goods are for personal use only and may not be redistributed or reprinted for sale or otherwise.
SHIPPING POLICY
All orders will ship from Washington, USA. Domestic orders within the United States will take 4-14 days to arrive after shipment. International orders will take between 2-12 weeks after shipment.
And In the End will NOT be held responsible for any packages that are lost or damaged during shipment. This is the courier’s responsibility.
We ensure that your orders will be packaged securely. In the case of an issue, please contact your local post office first to report the damage before contacting us. After this, we can work with you to find the best solution possible. All inquiries about damaged goods should be sent to [email protected].
Parcels will be shipped with USPS. All domestic (USA) orders will be shipped with tracking numbers by default. International orders will default to ship with tracking as well.
For Residents of the European Union and the United Kingdom: Though we are able to ship to countries in the EU, due to new shipping restrictions, please note that your package is subject to taxation or VAT guidelines and fees payable by the buyer. Depending on your country's regulations, you will need to pay VAT as outlined by your country of residence.
Return & Cancellation Policy
All sales are final and returns/cancellations will not be allowed.
Refund and Exchange Policy
We will offer refunds or exchanges under the following circumstances:
- Orders that were not delivered due to our negligence in package labels (i.e., address label does not match the address on order).
- Orders that contain items that were damaged or otherwise faulty due to our negligence in packaging. Please provide videos and/or photos when contacting us.
- Orders that are missing listed items (i.e., full bundle order missing an item or a group order missing some orders).
- Orders that were undelivered or returned due to unpaid customs fees/taxes.
We will NOT offer refunds or exchanges under the following circumstances:
- Orders that were undelivered due to incorrectly entered mailing addresses.
- Orders that were shipped to an old address without notifying us prior to the address change deadline.
- Orders that were mishandled by group order managers.
- Orders that were damaged due to shipping courier negligence and mishandling (i.e., bent to fit mailboxes, left in the rain, or other mishandling that result in damages to the package contents).
If packages have been unclaimed and are returned to us, we will get in touch and arrange a second attempt. All buyers will be responsible for covering the costs of reshipments of unclaimed packages. If the reshipped package is unclaimed and returned, it will be considered forfeited and will not be eligible for any refunds.
Contact
If you have any additional questions, please contact us via Twitter DMs or inquire via our email [email protected].